Shipping Policy

Last updated: July 20, 2026

Where we ship

We currently ship only to eligible street addresses in the 48 contiguous United States and Washington, D.C. We do not currently ship to PO boxes, Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international destinations.

Shipping services and charges

For orders with less than $300 of eligible merchandise after discounts, Ground Shipping is $10, 2-Day Air is $17, and Overnight is $59. For orders with $300 or more of eligible merchandise after discounts, Ground Shipping is free, 2-Day Air is $7, and Overnight is $49.

The $300 threshold uses discounted physical-merchandise value only. Taxes, shipping charges, Shipping Protection, other fees, and virtual items do not count toward the threshold. The service selected at checkout is a requested service level; the delivering carrier may vary.

Processing

Orders are normally processed within one business day after payment is confirmed and all information required to fulfill the order has been received. Business days are Monday through Friday, excluding U.S. federal holidays. Processing includes order review, payment confirmation, picking, packing, and label preparation. Processing is not carrier delivery, and creation of a label does not by itself mean an order has shipped.

A notice may be posted when a known delay affects new orders. If an already-placed order cannot be shipped within the promised or legally applicable period, a website notice alone is not customer notification. We will contact the affected customer with a revised date and the consent, cancellation, or refund option required by law.

Shipment and tracking

An order is shipped when it is physically tendered to the carrier. When tracking is available, it will be sent to the contact information provided with the order. Carrier and service choices may vary. Pirate Ship or ShipStation may be used to purchase labels or manage shipments, but those platforms are not necessarily the carrier transporting the package. Delivery estimates are not guarantees.

Address accuracy

Customers are responsible for providing a complete and accurate deliverable address. Contact info@everydaypeptides.ltd immediately if an address needs correction. Once tendered to the carrier, we may be unable to change or redirect it.

Additional shipping charges caused by an incorrect customer-supplied address, refusal, or undeliverable shipment may be charged before reshipment. This does not apply when the problem was caused by our error.

Cancellation

A customer may request cancellation before carrier tender. Once tendered, the order cannot be cancelled. An eligible unopened product may still qualify for return.

Delays, loss, and carrier claims

Carrier possession can limit our immediate ability to control or locate a package, but it does not end our customer-support process. If tracking is delayed, stalled, or inconsistent, contact us so we can investigate.

Some selected carrier services may include carrier liability or claim coverage, sometimes up to $100 for eligible merchandise plus eligible shipping charges. Availability and payment vary by service, contents eligibility, documentation, exclusions, and carrier or adjuster approval. No carrier payment or five-day resolution is guaranteed.

We will open an appropriate investigation promptly. Carrier waiting periods and investigation times vary. Keep all contents and packaging and provide any requested photographs, statements, or other reasonable cooperation.

Damage, incorrect items, or missing contents

Inspect the package promptly. Please report visible damage, an incorrect item, or missing contents within one business day after recorded delivery when reasonably possible. Include photographs of the outer package, shipping label, internal packing, and affected product. This prompt-reporting request helps preserve evidence and does not eliminate a right that applicable law does not permit us to waive.

If an item is wrong, was omitted from the packed order, or was damaged because of inadequate packing by Everyday Peptides, we will replace or refund the affected merchandise regardless of whether optional Shipping Protection was purchased.

Optional Shipping Protection

Shipping Protection is an optional contractual service offered by Everyday Peptides and is separate from carrier claim coverage. It may be selected by default in the cart. Its price and selected state are displayed, and the customer may remove it before checkout. The service is charged only if it remains in the cart when the order is placed.

Each $6 unit adds $300 to the purchased protection limit. The maximum permitted quantity is one unit for each $300, or portion of $300, of eligible merchandise value after discounts. For example, $450 of eligible merchandise supports no more than two units and a $600 nominal purchased limit. Eligible merchandise value excludes taxes, shipping charges, Shipping Protection charges, and other fees.

The maximum remedy for an eligible in-transit loss, damage event, or documented delivered-but-missing event such as porch theft is the lesser of the purchased protection limit, the amount actually paid for the affected eligible merchandise, and the actual verified eligible loss. Recovery cannot duplicate or exceed any carrier, third-party, or other recovery for the same loss.

For a delivered-but-missing or porch-theft claim, contact support within one business day after the carrier records delivery when reasonably possible. Reasonable supporting evidence may include the order and tracking details, confirmation of the delivery address and efforts to locate the package, available carrier delivery photographs, photographs or video, a police or incident report when reasonably available, and a signed statement. The customer must cooperate with reasonable carrier and merchant investigation requests.

For an eligible protected loss, we will initiate the appropriate investigation. After the required investigation period concludes, an eligible order will ordinarily be reshipped. If replacement is unavailable, we will provide an appropriate alternative remedy required by the policy or applicable law.

If the merchandise value changes before checkout, the permitted unit quantity changes with it. Any quantity above the displayed maximum must be reduced before the order can be placed. The order record will preserve the selected quantity, purchased limit, eligible merchandise value, and effective protected value.

Shipping Protection does not cover loss caused by an incorrect customer-supplied address, refusal, a customer-requested reroute, delay without verified loss, an unlawful or prohibited shipment, government seizure, fraud, a duplicate claim or recovery, value above the purchased limit, or cosmetic damage to outer packaging when the merchandise is unaffected. These exclusions do not apply to a packing or fulfillment error by Everyday Peptides or limit a right that applicable law does not permit us to waive.

Returns address

The public company address is not the returns facility. Do not send merchandise there. Authorized returns must be mailed to the separate address supplied by support.

Electronic records, acceptance, and signatures

When a required acceptance control expressly identifies this document and you deliberately select that control and submit the associated action, you consent to use electronic records and signatures, intend that action to serve as your electronic signature, and agree to be legally bound by the identified document. The document is made available for review, download, or printing before acceptance.

Ordinary browsing, viewing products or policies, using search, signing in, restoring an existing session, receiving a copy of a document, or merely creating, having, or using an account without selecting and submitting the identified required acceptance control does not by itself create acceptance or an electronic signature.

We may retain the document version, exact accepted statement, acceptance action, account or transaction identifier, date and time, and privacy-minimized security evidence to document the electronic transaction. If you accept for an organization, you represent that you have authority to bind it. A material change may require a new affirmative acceptance.

Contact

Email: info@everydaypeptides.ltd
Text support only: 267-283-1660
Voice calls are not answered.