Refund and Returns Policy
Refund and Returns Policy
We strive to ensure every customer is satisfied with their purchase. However, returns are only accepted under the following condition:
Damaged or defective items only
If your order arrives damaged or defective, please contact our customer service team within 30 days of delivery to initiate a return.
Return Conditions:
Items must be unused
Items must be returned in their original condition and packaging
Proof of damage or defect may be required
Money-Back Guarantee
We offer a 30-day money-back guarantee from the date of delivery on products that do not meet your expectations.
Please note:
Shipping insurance is required to claim this guarantee
The product must not show signs of use or tampering
Claims submitted beyond 30 days will not be eligible
Refunds
Refunds are issued only after the returned item has been received and inspected. Please allow several business days for this process to complete.
If your refund has not appeared after a few business days:
Contact your card issuer to check for pending refunds
If unresolved, contact your bank
If neither can locate the refund, reach out to our support team, and we’ll gladly assist
Note: Refunds may be denied in cases of tampering, suspicious activity, or failure to meet return conditions.